Vectixs
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Privacy Policy

Last updated: October 2, 2026

1. Who We Are

This Privacy Policy explains what personal data Vectixs collects, why, how long we keep it, who receives it, and the rights you have under Thailand's Personal Data Protection Act (PDPA). It should be read alongside our Terms of Service.

The data controller is the individual operator of Vectixs, based in Thailand ("we", "us", "our"). You can reach us at support@vectixs.com for any privacy question or request.

Vectixs is a free paper-trading and backtesting site. Paper trading means trading with simulated money. No real orders are placed for you, and nothing is sold.

2. What We Do Not Collect

  • No exchange API keys. You never connect an exchange account, and the Service does not accept an exchange key from you.
  • No payment details. Nothing is sold, so we do not ask for a card or a bank account.
  • No advertising trackers. We show no ads, we do not sell personal data, and we do not use cookies to track you across other sites.

3. Information We Collect

Category What it includes
Account Your username, your email address and whether you have verified it, and your password. The password is stored only as a bcrypt hash, never in plain text, so we cannot read it. We also keep when you signed up, when you last signed in, and when you accepted the Terms.
Two-factor authentication (optional) If you turn it on, the secret your authenticator app uses, stored encrypted, and your recovery codes, stored only as hashes.
Profile (optional) An avatar image if you upload one, whether you appear on the leaderboard (off unless you turn it on), and whether your forum profile is private.
Session cookie One essential cookie that keeps you signed in. It is signed so it cannot be altered, it cannot be read by page scripts, and it expires after 14 days without a visit. It is not used for advertising or tracking.
Visitor log For each page you load: the time, your IP address, the page address, your browser's user agent, an approximate country and city worked out from your IP address, the outside site that linked you (if any), and your account id if you are signed in. The location lookup uses a database stored on our own server; your IP address is not sent to anyone for it. You can see your own entries on your profile page.
Activity log For sign-ins (including the two-factor step), sign-outs and failed sign-in attempts, signups, password resets, changes to your username, password, email or profile, account deletion, forum posts, comments, votes and reports, waitlist entries, and administrator actions: the time, your account id and username, the action, the address it was sent to, whether it succeeded, your IP address and your browser's user agent.
Forum content Posts, comments, images and votes you make in the forum. Posts and comments are public.
Reports you send When you report a post or comment: your account id, the reason, any note you add, and a copy of the reported text. If you report by email, your email and what you wrote.
Paper trading Your simulated balances, bots and their settings, simulated orders and trades, backtests, watchlist, saved presets, and TradingView alert settings with the alerts received.
Notifications Your notification preferences, the notifications shown in your dashboard, and, if you turn on push notifications, the push address your browser issues for delivering them.
Waitlist Your email address, if you join the waitlist while signup is full.
Messages to us Your name, email address and message, if you use the contact form or email us.
Past billing records The Service once sold paid plans. If you paid for one, we keep the records of those payments: plan, billing period, status, amount and the payment provider's references. We never received full card numbers.
Your browser Display preferences such as theme and currency are saved in your browser's local storage. They stay on your device and are not sent to us.

4. Why We Use It, and on What Legal Basis

Purpose Legal basis
Running your account, the paper-trading tools, the forum and the emails you need (verification, password reset, and the warning before inactive paper bots are stopped) Performing our agreement with you (the Terms)
Keeping the activity log for 90 days Legal obligation: Thailand's Computer Crime Act requires service providers to keep this traffic data
Reviewing reports and removing unlawful forum content Legal obligation, and our legitimate interest in a safe forum
Keeping the Service secure, spotting abuse, and counting visits in aggregate Legitimate interest
Keeping past billing records Legal obligation to keep financial records
Sending push notifications Your consent, which you can withdraw at any time in your notification settings or your browser
Answering your messages Legitimate interest, or performing our agreement with you

We do not use your data to make automated decisions that have legal or similarly significant effects on you.

5. Who Receives It

  • DigitalOcean hosts our servers and database in Singapore.
  • Resend delivers our emails (email verification, password reset, invitations, the inactivity warning, and contact-form messages to us). Your email address and the email's content pass through Resend's systems.
  • Cloudflare Web Analytics counts visits on our public pages. It sets no cookies. It is not on the logged-in dashboard or on the email-verification and password-reset pages.
  • Google Fonts serves the fonts our pages use, so your browser contacts Google's servers when a page loads.
  • Discord carries alerts to the operator about events on the Service, such as a new signup, a locked account, a deleted account or a forum report. An alert can include your account id and username, never your email address. LINE is used as a backup channel for some of these alerts.
  • Your browser's push service (for example Google, Mozilla or Apple) delivers push notifications, if you turn them on.
  • Stripe processed payments when paid plans existed, and keeps its own records of those payments.
  • Other users and the public can see your username, your avatar and what you post in the forum. Other signed-in users can see your paper-trading results on the leaderboard only if you turn that on.
  • Authorities, only when Thai law requires us to disclose data, for example the activity log on an official request.

We do not sell or rent personal data to anyone.

6. Transfers Outside Thailand

Our servers are in Singapore, and Resend, Cloudflare, Google and Discord are based in the United States. Using the Service therefore means your data is transferred outside Thailand. These transfers are needed to provide the Service you asked for. Where a provider offers contractual data-protection terms, we rely on them.

7. How Long We Keep It

  • Account, profile, paper-trading data and notification settings: until you delete your account.
  • Visitor log: 90 days, then deleted automatically. If you delete your account, your account id is removed from these entries straight away.
  • Activity log: 90 days, then deleted automatically. Thailand's Computer Crime Act requires this period, so these entries are kept for the full 90 days even if you delete your account sooner.
  • Forum posts, comments and votes: until you or a moderator delete them. If you delete your account, they stay on the forum and are shown as coming from a deleted account.
  • Reports and moderation decisions: kept as the record of how each report was handled.
  • Past billing records: kept as financial records, even after an account is deleted.
  • Waitlist and messages to us: until they are no longer needed to answer you or let you sign up.

8. Security

Passwords are stored as bcrypt hashes. Two-factor secrets are encrypted. The session cookie is signed and cannot be read by page scripts. Administrator pages are checked on the server. Our Security page describes these measures and the gaps we still have. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the PDPA you have the right to:

  • Access your personal data and get a copy of it;
  • Correct data that is wrong or incomplete. You can change your email address and profile yourself on your profile page;
  • Delete your data. You can delete your account yourself at Profile, Delete account, which asks for your password. Section 7 explains what is kept after deletion and why;
  • Object to processing based on our legitimate interest, or ask us to restrict it;
  • Withdraw consent, for example by turning off push notifications;
  • Receive your data in a commonly used format, where the PDPA gives you that right;
  • Complain to Thailand's Personal Data Protection Committee (PDPC) if you think we have broken the PDPA.

To use any of these rights, email support@vectixs.com from the address on your account. We aim to answer within 30 days.

10. Children

The Service is for people aged 18 or over. We do not knowingly collect data from anyone younger. If you believe a minor has created an account, email us and we will remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make a material change, we will update the "Last updated" date above and make a reasonable effort to tell active users.

12. Contact

Questions and requests about your personal data: support@vectixs.com. You can also use the Contact form.

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Have a question or need help? Send a message, or email support@vectixs.com.